2 min read

A Year Of Project Bridge In Action

A Year Of Project Bridge In Action

With 1 in 5 low-income Canadians missing out on tax benefits, Project Bridge is helping close the gap.

For many of us, filing taxes is routine. But for people facing homelessness, unstable housing, or poverty, it can be a major roadblock— one that stands between them and the support they desperately need.

That’s where Project Bridge comes in. Launched in 2024 by Mission Possible and funded by the Government of Canada and the Province of British Columbia, Project Bridge is a peer-led outreach initiative that helps individuals in Vancouver’s Downtown Eastside file their taxes and access government benefits.

Many of the people we serve are eligible for critical support like housing supplements, GST rebates, and the Canadian Dental Care Plan, but are unable to access them due to perceived barriers such as missing ID, no fixed address, or simply not knowing where to begin.

This year marked Project Bridge’s first full year of operation and it’s already making a lasting impact.

In partnership with 16 community organizations across the Downtown Eastside, we bring tax and benefits support directly to those who need it most. At the heart of the project are our Peer Tax Navigators — graduates of our Employment Readiness Program who have faced similar challenges and now offer not just help with paperwork, but connection, dignity, and hope.

Project Bridge (1)

"Project Bridge helped me realize that I'm not just filling out surveys. I'm connecting with people, listening to their stories, and learning about the real barriers they face. That’s what made it meaningful for me."

– Syd, Peer Tax Navigator

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“It feels good knowing I helped make someone’s day a little better. Project Bridge gave me purpose, confidence, and the chance to step out of my comfort zone and grow, both as a person and as part of a team.”

– Carl, Peer Tax Navigator

What makes this impact so powerful isn’t just the money reclaimed — it’s the reminder that people matter. That their experiences are valid and they deserve access to the support available to them.

“People are often surprised to learn you don’t need valid ID to file your taxes,” says Dave, a Project Bridge Team Lead. “We hear things like, ‘I didn’t think I could do this,’ or ‘I didn’t know I was eligible.’ We’re here to make the process clear and accessible for everyone.”

Project Bridge Mission Possible 2024-25 Annual Report

As we reflect on our first full year of Project Bridge, we’re proud — not just of the numbers, but of the relationships built and the confidence restored. We’re incredibly grateful to our funders, community partners, and most of all, to the individuals who’ve trusted us to be part of their journey.

Tax season was a busy time for the team, with $128k in tax returns going directly back into community members’ pockets. With 501 tax intakes completed this year, we’re excited to build on this foundation as Project Bridge continues through March 2026.

 

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