Safety and security services

• Community Safety

  Our Community Navigators are a team of skilled, trained workers who have extensive experience supporting people experiencing homelessness or other crises. Our teams have lived-experience in the community and act with respect and empathy for our neighbours.

  They help residents and businesses with de-escalation assistance, provide referrals for those needing social supports, report hazards in the community to appropriate departments, and call emergency services when needed.

• Community Support

  Our teams of Community Navigators offer assistance to residents to get to their medical appointments or meetings, and help businesses navigate complex urban challenges.

  They also collect and dispose of needles and sharps from the street, and report graffiti tags and other vandalism, as required.

• Event Support

  Our Community Navigators are licensed security personnel, and provide event support by greeting guests and accompanying people who need assistance to their vehicles or transit following the event.