Property Maintenance Technician

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ABOUT MISSION POSSIBLE
Mission Possible is a non-profit organization located in Vancouver’s Downtown Eastside. Mission Possible Maintenance is a full-service exterior property cleaning social enterprise that provides high calibre services while supporting and employing individuals challenged by homelessness, poverty, addiction, mental illness, and other barriers to employment to achieve a renewed sense of dignity and purpose. Partnered with our Employment Readiness Program, we equip our program participants with the skills, confidence, and support they need to rejoin the workforce and rebuild a self-sustaining livelihood for themselves.

Tenacious. Empowering. Supportive. Humble. Compassionate. These are Mission Possible’s core values, and we’re looking for someone who also holds these values to join our incredible team as our Property Maintenance Technician.
 
ABOUT THE JOB 
 
Position type: Full time (up to 40 hours/week), Permanent

Note: The scheduling for seasonal positions fluctuates based on demands of the business. Exact dates are subject to the weather but the work season will likely be April - November.  Please note this before applying.
 
Compensation: $21.50 per/hour
 
Key Benefits:
  • Access to our employee family assistance program
  • Professional development opportunities
Requirements:
  • Willing to complete a Background Check
  • Legally allowed to work in BC
  • Valid driver’s license and clean driver’s abstract
  • Able to report to work for 7:00-7:30 am start time 
Job Summary:

The Property Maintenance Technician (PM Tech) will be responsible for conducting property maintenance services while mentoring program participants (Associates), and ensuring the efficient, safe, and effective completion of client needs.

Qualifications:

The PM Tech reports to the PM Supervisors and Manager. This role is team-based and works alongside the Property Maintenance team and other departments. Most work takes place outside of MP’s main office, either on a driving or walking route. The PM Tech will be expected to work in all weather conditions, including sun, rain, and snow.

Duties and Responsibilities: 

Property Maintenance

  • Service Delivery: Work with PM Supervisors in performing quality exterior commercial cleaning services to customers including but not limited to pressure washing, awning, canopy, gutter and window cleaning, landscape maintenance, graffiti removal, site cleanup, and dump drop off
  • Drive teams to and from job sites in company vehicles, following all traffic and safety rules
  • Inventory: Monitor inventory and maintenance of supplies, equipment, and cleaning products, and ensure their availability and proper functioning
  • Ensure the warehouse work area, vehicles and equipment are organized and safe

Safety

  • Ensure safety on job sites including proper use of equipment and ensuring the safety of those in the proximity of equipment being operated

  • Take time to share with your team methods, techniques, and safe equipment use

  • Adhere to safety guidelines and regulations, ensuring the proper use, storage, and disposal of chemicals and waste materials

Communication & Relations

  • Customer Service: Provide exceptional customer service, including respectfully addressing client inquiries, resolving issues, and ensuring client satisfaction

  • Teamwork: Be a positive, contributing team member 
    Attend and make contributions to meetings as required

  • Use work order software (Jobber) from a smartphone (cell phone allowance provided), Google Suite, and Slack

  • Mentor and set a positive example for Associates, and lead in the absence of a supervisor

Other duties as assigned by the Property Maintenance Supervisors and Manager

ABOUT YOU:
Our ideal candidate has:

Knowledge, Skills, Abilities

  • Technical knowledge of Property Maintenance and Landscaping service

  • Physical ability to perform services

  • Ability to drive teams to and from job sites in company vehicles

  • Ability to demonstrate excellent punctuality and deliver quality, efficient work

  • Ability to follow instructions and problem solve

  • Great communication and conflict resolution skills

  • Customer Service skills

  • Ability to work well independently and as a team member

  • Knowledge of DTES prevailing issues, including violence, mental health and substance use, unsafe living conditions, access to supportive resources

  • Ability to demonstrate MP’s core values: Tenacious. Empowering. Supportive. Humble. Compassionate

Education and Experience 

  • Minimum 6 months previous experience in a property maintenance, landscape, or related service

  • Certification or training in landscape and property maintenance services is an asset

  • Experience working in social services or a non-profit organization is an asset

  • Completion of or a willingness to complete: OFA1 first aid, Mental Health First Aid, Lift certification, Trauma Informed Practice training 
    Or the equivalent combination of related skills and experience

How To Apply:
If you feel you're a good fit for this role, please send your cover letter and resume to jobs@mission-possible.ca with "Application for PM Technician" as the subject line. 

While we appreciate all interested candidates, only those we wish to screen and interview will be contacted. We will be interviewing candidates on a rolling basis until we find the right fit, so we encourage you to get your application in as soon as possible. Thank you for your interest!