Manager of Development

Key Areas of Responsibility: 

• Donor Pipeline and Relationship Management

  • Track donor movement across the full fundraising cycle, including acquisition, welcome, retention, stewardship, upgrade, reactivation, sponsorship renewal, and handoff to the CDO when appropriate.

  • Ensure donors and sponsors have clear next steps after gifts, campaigns, events, meetings, reports, and other meaningful interactions.

  • Identify donors ready for outreach, stewardship, upgrade, monthly giving, reactivation, or cultivation.

  • Use donor data and team insights to guide timely follow-up and relationship-building.

  • Lead the Development Team in keeping donor relationships active, organized, and moving toward deeper commitment.
    

• Team Leadership and Development Operations

  • Lead the day-to-day work of the Development Team, ensuring staff are focused on the fundraising activities, donor follow-up, stewardship commitments, and campaign priorities that matter most.

  • Work closely with the CDO to assess team capacity, clarify priorities, identify risks, and ensure development work is aligned with fundraising strategy.

  • Ensure systems support donor follow-up, accountability, and fundraising decisions.

  • Support a healthy, collaborative, and accountable team culture grounded in Mission Possible’s core values and commitment to equity, diversity, and inclusion.

• Fundraising Campaigns & Revenue Growth

  • Lead the execution of fundraising campaigns, including seasonal appeals, the annual Gala, Community Clean Up Day, monthly giving initiatives, sponsorship campaigns, and donor stewardship campaigns.

  • Support fundraising events and sponsorship execution, providing a donor-focused and fundraising-oriented perspective to event coordinators.

  • Work with communications staff to provide fundraising briefs, donor audience insights, impact needs, and review of donor-facing materials

  • Oversee the Donor Stewardship Coordinator in donor stewardship activities.

  • Work with the CDO to set campaign goals, timelines, audience segments, donor journeys, and follow-up plans.

  • Ensure fundraising activities are organized, timely, donor-centered, and aligned with Mission Possible’s mission and voice.

• Other tasks as assigned by the Chief Development Officer 

• A proven ability to demonstrate professionalism, respectful workplace conduct, and alignment with Mission Possible’s core values: Compassion, Humility, Empowerment, Support, and Tenacity

• Strong donor relationship, stewardship, and fundraising instincts, including the ability to recognize when donors may be ready for a next step

• Excellent written and oral communication skills

• Team leadership and supervision abilities

• Fundraising experience; communications and event experience are assets

• Experience working with donors, sponsors, or community supporters in a thoughtful and organized way

• CRM experience; Blackbaud CRM experience is an asset

• The ability to interact respectfully and professionally with donors, staff, volunteers, program participants, and partners

• The ability to accommodate occasional events on evenings and weekends

• Valid Class 5 driver’s licence and clean abstract is an asset
  

Education and Experience 

• 3+ years experience working in a non-profit, fundraising, donor relations, or related environment with evidence of growing responsibility, initiative, and contribution to revenue or relationship goals

• Experience supervising staff or leading a small team

• Experience with donor stewardship, campaigns, events, sponsorship, or donor relationship management

• Experience working in the Downtown Eastside community is an asset

• Experience working in a structured, goal-oriented team environment with clear priorities, accountability, and follow-through.

• Relevant post-secondary education, diploma, certificate, or degree in a related field such as fundraising, non-profit management, communications, marketing, CSR, or public relations, or an equivalent combination of related skills and experience