Business Development Director


Position Type: Permanent full-time, 40hrs/wk
Compensation: $73,000 - $85,000
Reports to: Deputy Director

Key Benefits:

  • Three week's vacation
  • 100% Employer paid Life and extended health benefits and Employee and Family Assistance Program after 90 days
  • RRSP matching up to 3% after 90 days
  • Professional development opportunities
  • ICF coaching certification

Mission Possible is a non-profit organization and social enterprise located in Vancouver’s Downtown Eastside. We support individuals challenged by homelessness, poverty, addiction, mental illness, and other barriers to employment to achieve a renewed sense of dignity and purpose through meaningful work. Through our Employment Readiness Program and our social enterprises, we equip our program participants with the skills, confidence, and support they need to rejoin the workforce and rebuild a self-sustaining livelihood for themselves.

Job Summary
The Business Development Director (BDD) contributes to empowering the life-changing operations of a unique and forward-looking Social Enterprise. Through oversight of functions including sales, business planning, people, and finances, the BDD will continue to deepen the impact that Mission Possible is making in Vancouver’s Downtown Eastside.

Working Conditions
The BDD will report to the Deputy Director, and will work closely with other members of the Leadership Team, the Admin Team, and other Mission Possible staff. The incumbent will interact with community partners, volunteers, and program participants. Most work will take place in the Mission Possible office, and require a great deal of multi-tasking, efficiency, and flexibility. Some off-site work may occur, including attending meetings and conferences.

Key Areas of Accountabilities and Responsibilities:

  • Drive comprehensive sales and marketing strategies to meet business objectives
  • Develop and maintain strategic partnerships with clients, vendors, and stakeholders
  • Identify and pursue new business opportunities to drive company growth
  • Supervise the Sales Manager and oversee their role as below:
    • Monitor and analyze sales performance metrics to ensure targets are met
    • Prepare regular reports on business development and sales activities for management review
    • Act as a key point of contact for client inquiries, concerns, and feedback
    • Work with the Field Service team for Quality Assurance
    • Prepare and renew contracts as needed

Business Planning:
Work with the MPE Admin team to ensure efficient scheduling and proactive capacity planning

Human Resources:

  • Ensure compliance with employment laws and regulations
  • Develop and implement HR policies, procedures, and initiatives that align with organizational goals and promote a positive work culture
  • Foster strong Staff Retention via routine evaluations such as Compensation Analysis and Staff Experience Survey and conduct follow-up as needed
  • Supervise the People and Culture Coordinator and oversee their role as below:
    • Recruitment and onboarding processes for both permanent and temporary staff
    • Performance evaluation systems and employee development programs
    • Employee benefits and payroll administration, including bi-weekly payroll processing
    • Health and Safety Program
    • Handle employee relations matters, conflict resolution, and disciplinary actions when necessary


  • Ensure business compliance with GST, EHT, WCB, and other filings
  • Develop and implement finance policies, procedures, and initiatives that align with organizational goals.
  • Work with the Leadership Team to draft and monitor the Annual Budget
  • Maintain and update the Company Pricing Models
  • Supervise the Financial Controller and oversee their role as below:
    • Provide financial analysis and reports to support decision-making by the Executive Director and Board of Directors
    • Collaborate with external auditors, tax advisors, and other financial consultants as required
    • Ensure timely and accurate processing of accounts payable, accounts receivable, payroll, and other financial transactions.

Strategic Development: 

  • Work with the Leadership Team to support the creation and execution of the strategic objectives and projects of Mission Possible
  • Foster a culture of continuous improvement within the sales, planning, finance, and HR functions and identify opportunities for process enhancements, efficiency gains, and cost savings
  • Collaborate with the Director of Opportunities to develop and manage the MPE annual budget
  • Meet weekly with the Deputy Director to discuss projects and operations
  • Participate in quarterly conversations and annual reviews with the Deputy Director  
  • Set annual goals and quarterly rocks with the Leadership Team
  • Other duties as assigned by the Deputy or Executive Director

Our ideal candidate has:

  • Excellent business acumen and experience in business development and management
  • Excellent oral communications skills and superior organizational skills
  • Ability to multitask and balance a varied workload
  • Ability to coach people to achieve their full potential
  • Ability to work within a team environment but also work independently
  • Proficiency with Microsoft Office applications and Google Suite
  • A class 5 Driver’s Licence
  • Willingness to complete a background check 

Education & Experience:

  • HR experience is highly desirable
  • Experience in a for profit environment is an asset
  • Experience working in customer relations is an asset
  • Diploma or post-secondary degree in a related field (e.g. psychology, social work, sociology, community economic development)
  • Experience working in NonProfits is an asset

If you feel you're a good fit for this role, please send your cover letter and resume to with "Application for BDD" as the subject line. While we appreciate all interested candidates, only those we wish to screen and interview will be contacted. We will be interviewing candidates on a rolling basis until we find the right fit, so we encourage you to get your application in as soon as possible. 

Thank you for your interest!

*We value, support, and thrive in a diverse and inclusive workplace. Those with diverse abilities are encouraged to apply. If you require specific accommodations during the application process, please include “with accommodations” in the subject line of your email and specify the specific accommodations in your email body.